Reference

Terms That Keep Your Account Clear

Our Terms & Conditions connect your account setup, wallet checks through DANA, OVO, GoPay and QRIS, and lobby conduct for Live Baccarat, Big Bass Bonanza and Aviator in…

Account name matchWallet checksGame conductLocal law access
sis77 Terms That Keep Your Account Clear
HELP DESK

Contact Paths for Terms Questions

Fast answers matter when a Terms & Conditions clause affects your account. We handle policy questions through live chat, WhatsApp and email, with support available from 09:00 to 01:00 WIB. Ask before you fund the wallet if a name, phone number or payment receipt looks different from your profile. We will point you to the relevant clause and the account step to fix it.

Team online

Live chat

Use live chat from 09:00 to 01:00 WIB when you need a clause explained before funding your wallet. We ask for your account email, not your password, then send a chat reference you can keep.

WhatsApp

Open the WhatsApp link in the footer if your DANA, OVO, GoPay or QRIS receipt affects a Terms & Conditions question. Share only cropped proof showing time, amount and transaction code.

Email

Email [email protected] for account-name corrections, access disputes or clause questions that need documents. Include your registered phone number and a short timeline so our team can check the account record.

ACCOUNT CARE

How We Apply Account Terms

Your Terms & Conditions are only useful if we apply them the same way across login, wallet and lobby activity.

Data handling

We collect account details needed to apply the Terms & Conditions: registered name, phone number, email, login records and wallet references. We use them to verify ownership, answer disputes and process change requests.

Cookie use

Cookies help keep your session connected when you move through Account > Wallet or Profile > Security on a phone browser. You can clear browser cookies, but you may need to log in again.

Account security

The Terms & Conditions require you to keep your password private and update your contact details when they change. We may pause wallet actions if a login pattern or device change needs checking.

Record retention

We keep transaction references, chat IDs and account-change history for operational checks tied to the Terms & Conditions. Retention periods depend on dispute needs, payment rail records and applicable legal requirements.

Change requests

If your phone number, email or payment name changes, contact us before the next wallet action. We may ask for matching account evidence so the Terms & Conditions stay tied to one owner.

Game conduct

Rules for Live Baccarat, Aviator, Valorant and slot-feature rooms sit inside the same Terms & Conditions. If a round is interrupted, we use provider logs and account records to check the result.

Terms Questions Before You Join

Read these Terms & Conditions questions before you create or fund an account. They cover the account steps we get asked about most: payment name matching, device access, data use, lobby conduct and support contact. If your case involves local access rules, ask us first; eligibility depends on local law and is available only where local law permits.

You accept the Terms & Conditions for account ownership, wallet use, game conduct and support checks. That includes using accurate profile details, keeping your password private and following payment-name matching rules.

Name matching helps us connect a wallet action to the correct account. If the payment name differs from your profile, we may ask for documents or pause the request until ownership is clear.

Our Terms & Conditions are built around one account per person unless we approve a correction. Duplicate accounts can delay wallet checks, affect promo eligibility and make support disputes harder to resolve.

Game rounds follow provider logs and the account record. If a session drops on your phone, we check the recorded result, not a screenshot alone, before deciding how the clause applies.

Access may change by location, network and local law. Our Terms & Conditions state that eligibility depends on local law and the service is available only where local law permits.

Yes. Contact live chat, WhatsApp or [email protected] with your registered phone number and the detail you want changed. We may ask for proof before updating the account record.

We post updated Terms & Conditions on this page and may flag key account or wallet changes during login. Continued use after an update means you accept the revised clauses.