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How sis77 protects your account data

Live Baccarat, Big Bass Bonanza, Aviator and Valorant sit behind one account, and our Privacy Policy explains what we collect when you create that account, use DANA, OVO…

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PRIVACY HELP

Contact paths for privacy requests

Privacy questions should reach the team that can see account logs, not a public comment thread. We keep three contact paths open for Indonesia accounts: live chat during service hours, email for written requests, and the account panel for logged-in changes. Tell us the data field you want checked, such as mobile number, wallet name or cookie session, so we can route the request without exposing your details in the wrong channel.

Team online

Live chat hours

Use live chat from 09:00-23:00 WIB when you want to ask what data is attached to your account, payment record or device session. We may ask you to confirm your mobile number before discussing private details.

Email requests

Send privacy requests to [email protected] with your username, registered mobile number and the change you want. We answer in English for Indonesia accounts and may request wallet proof before editing payment data.

Account panel path

From Chrome on Android or Safari on iPhone, open Account > Profile > Privacy Request to ask for access, correction or deletion. Keep the ticket number so our team can track your request.

DATA PRACTICE

What we do with account data

A privacy policy only works when daily account steps follow it. We separate login records, payment checks, cookie settings, game-session logs and service messages so each team sees only what it needs…

Sign-up details

Sign-up fields stay tied to your account profile, including mobile number, email and username. If you mistype a field, ask through Account > Profile > Privacy Request so we can verify ownership before changing it.

Payment matching

DANA, OVO, GoPay and QRIS records are used to match deposits, confirm withdrawals and handle wallet disputes. We check reference numbers and account names, not your full app balance or unrelated wallet activity.

Cookie controls

Cookies help keep your session active, remember language choices and detect repeated failed logins. You can clear browser storage on Chrome or Safari, but the next login may require extra verification.

Account access

When a new device signs in, we may record device type, IP range and time. If the login looks unusual, our team can pause sensitive account changes until you confirm the activity.

Retention windows

We keep account and payment records only for service operation, dispute handling, audit checks and legal requests. When data is no longer needed for those reasons, we remove or de-identify it from active systems.

Change requests

You can request access, correction or deletion through email, live chat or the account panel. We answer after checking account ownership, because privacy rights must not expose your data to another person.

Privacy answers before you open account

Your privacy choices matter before the first deposit and after every account update. These answers explain what we collect, why payment rails appear in privacy records, how cookies affect your device, and how you can ask us to correct or remove data. If your question involves eligibility, we will answer based on local law and only for regions where access is permitted.

Yes. Send a request through Account > Profile > Privacy Request or email [email protected]. We verify your mobile number and username first, then share the account fields and payment references we can lawfully disclose.

We collect the details needed to create and secure your account: username, mobile number, email, password credential, device signal and wallet references. Extra checks may apply if a withdrawal or account change needs verification.

We use wallet records to match deposits, withdrawals and disputes. We do not sell payment data. Sharing only happens with payment processors, security checks or legal requests that apply to the specific account record.

Cookies keep your login session active, remember language settings and help detect repeated failed access attempts. If you clear cookies in Chrome or Safari, you may need to log in again and complete account verification.

Yes. Use the account panel or email us with the field that needs correction, such as mobile number, email or wallet name. We check ownership before changing anything connected to payments or login access.

We keep records while they are needed for account service, payment matching, disputes, security checks and legal duties. When the reason ends, we remove or de-identify data from active systems where allowed.

Contact live chat from 09:00-23:00 WIB or email [email protected]. We may ask for wallet proof, recent account activity and a new contact number before updating privacy-linked recovery details.

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